3d jili Frequently
Asked Questions

3d jili accepts the following Philippine government-issued IDs for KYC verification:

• Philippine Passport
• SSS / UMID Card
• PhilHealth ID
• Driver's License
• Voter's ID / Voter's Certification
• Philippine National ID (PhilSys)
• PRC ID

Make sure your ID photo is clear, not expired, and shows your full name and date of birth. Blurry or cropped images will be rejected and you'll need to resubmit. KYC approval typically takes 1–2 business days.

On the 3d jili Login page, click the Forgot Password link below the login form. Enter the email address linked to your account and we'll send you a password reset link. Check your inbox — and your spam folder just in case. The reset link is valid for 30 minutes. If you no longer have access to your registered email, contact our 24/7 support team directly for account recovery assistance.

No. 3d jili strictly enforces a one account per person policy. Creating multiple accounts — whether using different email addresses, phone numbers, or payment methods — is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created by mistake, contact support immediately to resolve it before any action is taken.

Some account details — like your registered name and date of birth — cannot be changed after KYC verification, as these are tied to your verified identity. For other details such as your mobile number or email address, log in to your 3d jili account, go to Account Settings, and follow the update process. You may be asked to re-verify your identity for security purposes. For any issues, reach out to our support team.

3d jili supports the following payment methods for Filipino players:

• E-wallets: GCash, PayMaya (Maya)
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card

All transactions are processed in Philippine Peso (₱). Please note that credit card deposits for gambling accounts are not permitted under current Philippine regulations, and 3d jili does not accept cryptocurrency of any kind.

The minimum deposit at 3d jili varies by payment method. As a general guide, GCash and Maya deposits start from as low as ₱100, while bank transfers may have a higher minimum depending on your bank's own transfer limits. Check the Cashier section of your account for the most up-to-date minimums for each method. There is no maximum deposit limit by default, though you can set your own deposit limits through our responsible gaming tools.

Withdrawal processing times at 3d jili depend on your chosen method:

• GCash / Maya: Usually processed within 1–3 business hours after approval.
• Bank Transfer: Typically 1–2 business days, depending on your bank's processing schedule.

Before your first withdrawal, make sure your KYC verification is complete and your payment method is registered to the same name as your 3d jili account. Withdrawals to unverified or mismatched accounts will be held for review. Weekends and Philippine public holidays may affect processing times.

Withdrawal requests at 3d jili can be rejected for several reasons:

• KYC verification is incomplete or pending.
• The withdrawal account name does not match your registered 3d jili name.
• Active bonus wagering requirements have not yet been met.
• The requested amount exceeds your available withdrawable balance.
• A security review has been triggered on your account.

If your withdrawal was rejected, you'll receive a notification with the reason. Contact our support team if you need clarification or assistance resolving the issue.

The 3d jili welcome bonus is automatically credited to your account when you make your first qualifying deposit. There's no promo code needed — just register, complete KYC, make your first deposit, and the bonus will appear in your account balance. Make sure to read the bonus terms carefully, as minimum deposit amounts and eligible games may apply. Welcome bonuses are available to new players only and cannot be claimed more than once.

Wagering requirements (also called playthrough requirements) specify how many times you need to wager your bonus amount before you can withdraw any winnings derived from it. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Not all games contribute equally — slots typically contribute 100%, while table games may contribute less. Always check the specific terms of each promotion in your 3d jili account.

Yes, most 3d jili bonuses have an expiry period — typically 7 to 30 days from the date they are credited, depending on the specific promotion. If you don't meet the wagering requirements within the validity period, the bonus and any associated winnings will be forfeited. You can check the expiry date and remaining wagering progress for any active bonus in the My Bonuses section of your account.

3d jili offers a wide variety of games designed for Filipino players, including:

• Slots — hundreds of titles with different themes, paylines, and jackpot sizes.
• Bingo — classic and variant bingo rooms with real-time play.
• Table Tennis — fast-paced virtual sports betting on table tennis matches.
• Dragon Gate — the popular Dragon Tiger-style card game with simple, exciting gameplay.
• Live Casino — real dealers, real tables, streamed live to your screen.

New games are added regularly. Check the 3d jili Casino page for the latest additions.

Yes — 3d jili is fully optimized for mobile play. The platform works smoothly on Android and iOS devices through your mobile browser, with no app download required. For the best experience, use an updated version of Chrome, Safari, or Firefox on your smartphone or tablet. A stable internet connection (WiFi or mobile data) is recommended, especially for live casino games. Players from Manila, Cebu, Davao, and across the Philippines can enjoy seamless mobile gaming on 3d jili.

Yes. All games on 3d jili use a certified Random Number Generator (RNG) to ensure fair and unpredictable outcomes on every spin, hand, or round. Our RNG systems are regularly audited to verify their integrity. Live casino games are streamed from licensed studios with professional dealers operating under strict protocols. 3d jili is committed to providing a fair gaming environment for all Filipino players.

3d jili uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and is never sold to third parties. We comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and PAGCOR's data protection requirements. For full details on how we handle your data, please review our Privacy Policy.

If you suspect that someone has accessed your 3d jili account without your permission, take these steps immediately:

• Change your password right away via Account Settings or the Forgot Password link.
• Contact our 24/7 support team to flag the suspicious activity and temporarily lock your account if needed.
• Review your recent transaction history for any unauthorized deposits or withdrawals.
• Enable two-factor authentication (2FA) if available on your account.

Never share your 3d jili password with anyone — including people claiming to be 3d jili staff. Our team will never ask for your password.

You must be at least 21 years old to register and play at 3d jili. This is a strict requirement under Philippine law and PAGCOR regulations. All new accounts undergo identity verification (KYC) to confirm age. Any account found to belong to a person under 21 will be immediately suspended. If you are a parent or guardian and believe a minor has accessed 3d jili, please contact our support team immediately.

3d jili provides a full suite of responsible gaming tools accessible from your Account Settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases require a 7-day cooling-off period.
• Loss Limits: Cap your net losses per day, week, or month.
• Session Time Reminders: Get notified when you've been playing for a set duration.
• Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or long-term exclude yourself from 3d jili (6 months, 1 year, 5 years, or permanent).

For more information, visit our Responsible Gaming page. Remember: Gambling is addictive. Know when to stop.

3d jili operates within the regulatory framework established by PAGCOR (Philippine Amusement and Gaming Corporation), the government body responsible for licensing and overseeing online gaming in the Philippines. We comply with PAGCOR's responsible gaming guidelines, the Anti-Money Laundering Act (AMLA), and the Philippine Data Privacy Act. Only players aged 21 and above who are physically located in jurisdictions where online gaming is permitted may play at 3d jili.